Shipping policy
Shipping Policy
At Perpetual Commerce, we aim to provide you with high-quality products at affordable prices, and we are committed to ensuring a smooth and transparent shipping experience. Below is our detailed shipping policy:
Shipping Tiers:
- Free Shipping: Orders totaling $99.99 and above qualify for free shipping.
- Standard Shipping ($3.99): For orders weighing 0 to 5 lbs, a shipping fee of $3.99 will be applied.
- Standard Shipping ($5.99): For orders weighing 5 to 10 lbs, a shipping fee of $5.99 will be applied.
- Heavy Shipping ($9.99): For orders weighing over 10 lbs, a shipping fee of $9.99 will be applied.
Delivery Times:
All orders are shipped using the AliExpress DSers Standard Delivery option. Please note that delivery times may vary depending on your location and the product being shipped. Estimated delivery times are as follows:
- Standard Shipping: 2 to 8 weeks
- Heavy Shipping: 2 to 8 weeks
In some cases, expedited shipping options may be available, and we strive to deliver quicker whenever possible. You will be provided with a tracking number once your order is shipped.
Handling & Processing:
- Orders are typically processed within 1 to 3 business days after the purchase is made.
- Once shipped, tracking information will be provided, and you can monitor your shipment's progress.
Important Notes:
- Shipping fees are non-refundable in the event of returns unless the return is due to a mistake on our part (e.g., wrong item shipped or damaged item).
- Customs fees, if applicable, are the responsibility of the customer.
- We currently ship to [mention countries/regions you ship to if applicable].
If you have any questions regarding shipping or need further assistance, please feel free to contact us at perpetualcommerce@gmail.com.
Thank you for shopping with us!